June 28, 2022 (Barnstable, MA) – Barnstable County Department of Human Services has announced it has been awarded a three-year grant from the states Executive Office of Elder Affairs (EOEA) […]Read More
Are You New to Medicare?
Below you will find a video link and tip guide to get you started. Feel free to contact the Regional SHINE office with any questions, or to set up a telephonic appointment.
Our number is 508-375-6762.
Medicare & You: Flu Prevention
A one minute video about how annual flu vaccinations and Medicare is involved in the effort to limit the spread of the annual flu viruses. Watch video HERE.
Beware of Misleading Health Insurance Advertisements
SHINE is very aware of advertising that can often be misleading and result in a beneficiary making changes to their health plans that are not the most beneficial. The state SHINE office produced this video to bring awareness to this advertising.
Medicare Open Enrollment During Covid-19
Since early March, the SHINE Program pivoted from providing face-to-face in-person counseling sessions to providing counseling remotely through phone and email. We strive to consistently provide quality one-to-one, personalized counseling through these new avenues while assuring that privacy and confidentiality is maintained. This change is state wide and will be in effect until further notice.
Medicare’s Part C (Medicare Advantage) and Part D (Medicare Prescription) Open Enrollment Period begins on October 15th and ends December 7th for 2021 plan choices. The Cape and Islands Regional SHINE (Serving the Health Insurance Needs of Everyone) Program will be scheduling telephonic appointments to review the Medicare coverage options for 2021. Starting late September, you can contact your local COA or the Regional SHINE office to schedule a telephonic appointment.
SHINE Counselors are available via telephonic appointments to provide free and unbiased one on one counseling for Medicare beneficiaries, their family members, caregivers and representatives. The Barnstable County Regional SHINE office can be reached at 508-375-6762 or email SHINE@barnstablecounty.org.
CAPE COD COUNCILS ON AGING (COA)
|Barnstable Senior Center||508-862-4750|
|Bourne Senior Center||508-759-0600 x5300|
|Brewster Senior Center||508-896-2737|
|Chatham Senior Center||508-945-5190|
|Dennis Senior Center||508-385-5067|
|Eastham Senior Center||774-801-3151|
|Falmouth Senior Center||508-540-0196|
|Harwich Senior Center||508-430-7550|
|Mashpee Senior Center||508-539-1440|
|Orleans Senior Center||508-255-6333|
|* Provincetown Senior Center||508-487-7080|
|Sandwich Senior Center||508-888-4737|
|Truro Senior Center||508-487-2462|
|* Wellfleet Senior Center||508-349-2800|
|Yarmouth Senior Center||508-394-7606|
|* Call Regional Office||508-375-6762|
The Barnstable County Department of Human Services administers the regional office for the Cape and Islands SHINE Program (Serving the Health Insurance Needs of Everyone).
- Serving the Health Insurance Needs of Everyone (SHINE) provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers.
- SHINE is administered by the Massachusetts Executive Office of Elder Affairs in partnership with elder service agencies, Councils on Aging, and other public and private community-based organizations.
- SHINE is a State Health Insurance Assistance Program (SHIP) and is partially funded by the Federal Administration for Community Living. The Cape and Islands Regional SHINE program is also funded by Barnstable County.
A SHINE Volunteer Counselor is trained and certified by the Massachusetts Executive Office of Elder Affairs in the various options available to Medicare beneficiaries—including Medicare Parts A & B, Medicare Advantage (Part C), Medicare prescription drug coverage (Part D), Medigap, Prescription Advantage , MassHealth, and other programs that help people with limited resources pay for health care costs.
- SHINE Counselors help Medicare beneficiaries and their caregivers navigate the complex health insurance system.
- A SHINE Counselor can explain Medicare options and how Medicare works in everyday language.
- A SHINE Counselor can help you compare the costs and benefits of Medicare and other health insurance options and help you enroll in a health insurance program that best fits your needs.
- A SHINE Counselor can help people with limited resources enroll in programs that help pay health insurance costs.
SHINE appointments are free, confidential and available throughout the state at local Councils on Aging, senior centers, elder service agencies, hospitals and other community-based agencies.
Contact the Barnstable County Regional SHINE office:
Contact the Massachusetts SHINE office:
1-800-AGE-INFO (1-800-243-4636) and option 3
Contact your local site:
SHINE Cape & Islands Brochure 2016
A direct link to agendas for public meetings will be posted in the calendar event at least 48 hours before the meeting, not including Saturdays, Sundays, and legal holidays. G.L. c. 30A, § 20(b).
Common Questions for a SHINE Counselor
- What does Medicare pay for?
- When should I enroll?
- How do I avoid a late enrollment penalty?
- Which parts of Medicare do I need?
- What is “Medigap” insurance?
- What is a Medicare HMO or Medicare Advantage plan?
- Is Medicare Advantage right for me?
- Which Part D plan will cover my drugs?
- Can I get help paying my Medicare costs?
- Do I qualify for MassHealth/Medicaid?
- Why did I receive a bill after seeing my doctor?
- How do I appeal a Medicare denial?
- Why wasn’t my drug paid for when I went to the pharmacy?
- Will Medicare pay for my nursing home stay?
Publications and Data
Barnstable County Department of Human Services provides critical documents, resources, and related links relating to substance use.
Serving the Health Insurance Needs of Everyone (SHINE) provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers.
Related Local Publications and Data
The Official Site for Medicare Medicare is the federal health insurance program for people who are 65 or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD).
United States Social Security Office Social Security is based on a simple concept: While you work, you pay taxes into the Social Security system, and when you retire or become disabled, you, your spouse and your dependent children receive monthly benefits that are based on your reported earnings. Also, your survivors can collect benefits if you die. For more information read A Snapshot (05-10006).
Click below to view the Cape and Islands Regional SHINE Program, July 2021 fact sheet.
Attend this Virtual Event Sponsored by the Cape Cod Elder Abuse Coalition on World Elder Abuse Awareness Day – June 21
For the zoom link, registration is required: https://us06web.zoom.us/j/82240904411?pwd=OEZrekViY3djQjBicUpyRzNYRWF5Zz09 *Event sponsored by the Cape Cod Elder Abuse CoalitionRead More
Cape Cod Community College’s (4Cs) Center for Corporate and Professional Education has collaborated with Outer Cape Health Services to help address the need for local, affordable, and accessible professional development […]Read More
OPEN ENROLLMENT FOR SHINE: October 15, 2020 – December 7, 2020 SHINE Appointments are by TELEPHONE ONLY. We are not conducting in-person appointments at this time. Please CALL the SHINE […]Read More
SHINE Program: Medicare Open Enrollment Presentations Medicare’s Part C (Medicare Advantage) and Part D (Medicare Prescription) Open Enrollment Period begins on October 15th and ends December 7th for 2020 plan […]Read More
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