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SNAP/EBT Benefits Unavailable April 26 & 27 Due to System Maintenance

SNAP/EBT Benefits will be Unavailable from 11:00 PM April 26 until Mid-Day April 27

This spring, the Department of Transitional Assistance (DTA) is converting from its current Electronic Benefit Transfer (EBT) vendor to a new vendor, Fidelity Information Services (FIS). As DTA switches to a new EBT vendor, clients will not be able to use their EBT cards to access their benefits between 11:00 PM on April 26, and mid-day on April 27.

EBT card users should plan ahead!

Get any necessary shopping done on Saturday, April 26, so you have what you need during the time when you won’t be able to use your EBT card on Sunday morning April 27.

For more information about this outage, please visit: EBT Vendor Change: Important Information | Mass.gov

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in six residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

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