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Updates from 988 for Suicide & Crisis Partners

Published on: December 20, 2023

While the holidays can bring joy and happiness, people can struggle with overwhelming and difficult emotions year-round. The 988 resources are great to share for everyone this season. This month, the Substance Abuse and Mental Health Services Administration (SAMHSA) is sharing tools to help maintain and build awareness of the 988 Lifeline, including updated 988 FAQs, seasonal social media posts, and upcoming CSR-TTAC webinars happening throughout December.

New 988 FAQs are Now Live

Updated 988 Frequently Asked Questions (FAQs) are now available online and are designed to help people better understand what the 988 Suicide & Crisis Lifeline does and how it works. In addition to answering questions about the basics of the 988 Lifeline, the new updates include responses to questions about mobile crisis care units and the differences between 988, 911, and 211. Finally, the new FAQs are re-organized into six categories:

Share New 988 Holiday Messaging

This holiday season, remind those who are feeling overwhelmed by life or emotions that support is available at any time for any reason.

Social Copy #1: The #988Lifeline is here to support you. During the holiday season, help is always available. You can connect with a skilled, compassionate counselor at any time, for any reason.

If you or someone you know needs support now, call or text 988 or chat 988lifeline.org.

Social Copy #2: The holidays can bring up feelings of anxiety, loneliness, & grief. But there is hope. Connect with a skilled, compassionate counselor from the #988Lifeline at any time, for any reason.

If you or someone you know needs support now, call or text 988 or chat 988lifeline.org.

Social Copy #3: The holidays can be a stressful time, but you are not alone. The #988Lifeline provides one-on-one support from skilled, compassionate counselors 24/7/365. No judgement. Just help.

If you or someone you know needs support now, call or text 988 or chat 988lifeline.org.

You Matter: No Matter Who When Why

There is Hope

You Matter: We Are Here to Help

Save the Date: CSR-TTAC Webinars

The Crisis Systems Response Training and Technical Assistance Center (CSR-TTAC) provides support to states, territories, tribal organizations, and community partners across the 988 Suicide & Crisis Lifeline network; and offers webinars to support the 988 Lifeline throughout the year.

Registration is now open for the next CSR-TTAC webinar on December 14: Connecting to Serve: Promising Practices for 988 & 911 Collaboration Webinar Series; Session 2: Engaging with Your State on 988 & 911 Coordination. You can register for this webinar here.

Additionally, on December 20, CSR-TTAC is hosting the next 3C Session, which is a monthly session that provides an opportunity for clarification, collaboration, and shared learning among partners engaged in 988 and crisis work. You can register for the session here.

Subscribe to Email Updates

Received this email as a forward or want to share with a friend? Sign up for 988 Suicide & Crisis Lifeline email updates and follow the instructions below:

  • Enter your email address.
  • Scroll to “Behavioral Health Topic Areas.”
  • Select “Suicide Prevention.”
  • Click “Subscribe.”