Important SHINE Notice
Please be Advised!
Be advised that as of November 25, 2023, Barnstable County SHINE has reached capacity and we are unable to schedule appointments. For Open Enrollment assistance please contact Medicare directly at 1-800-MEDICARE or visit them online at medicare.gov. SHINE Counseling is by appointment only and we are unable to service walk-ins. For MassHealth related matters, please call (800) 841-2900.
We respectfully ask that SHINE customers please refrain from visiting our office without an appointment. We do not currently have the staffing capacity to handle walk-ins. We appreciate your patience and assure you that someone WILL get back to you within 3 business days.
Due to the Thanksgiving Holiday, SHINE is closed as of 12:30 PM on November 22, 2023. Calls will be returned promptly in the order in which they were received once our office re-opens on Friday, November 24th. Thank you for your patience.
We wish you and your families a Happy Thanksgiving!