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Complaints: Additional Resources

Additional Resources For Filing a Complaint

If you are being abused or neglected, or suspect that a person with a disability is being abused or neglected, you should call the Hotline at the Disabled Persons Protection Commission. The toll free number is 1-800-426-9009 or 1-888-822-0350 TTY.

The Massachusetts Commission Against Discrimination (MCAD)

http://www.mass.gov/mcad/filing-complaint/

The Equal Employment Opportunity Commission (EEOC)

https://www.eeoc.gov/employees/howtofile.cfm

Disabled Persons Protection Commission

If you are being abused or neglected, or suspect that a person with a disability is being abused or neglected, you can call the Hotline at the Disabled Persons Protection Commission. The toll free number is 1-800-426-9009 or 1-888-822-0350 TTY or click on the below.

http://www.mass.gov/dppc/abuse-report/how-to-file-a-report-of-abuse-or-neglect.html

US Department of Housing and Urban Development

People who believe they have experienced discrimination in housing may file a complaint by contacting HUD’s Office of Fair Housing and Equal Opportunity at (800) 669-9777 (voice) or (800) 877-8339 (Relay). Housing discrimination complaints may also be filed by going to www.hud.gov/fairhousing.

To file a complaint with US Department of Health and Human Services

If you believe that you have been discriminated against because of your race, color, national origin, disability, age, sex, or religion in programs or activities that HHS directly operates or to which HHS provides federal financial assistance, you may file a complaint with the Office for Civil Rights (OCR). You may also file a complaint if you believe that you have been discriminated against because of your disability by a State or local government health care or social services agency. You may file a complaint for yourself or for someone else.

https://www.hhs.gov/civil-rights/filing-a-complaint/index.html

The Massachusetts Attorney General’s Office

If you believe a company, business, organization has violated your rights, you can file a civil rights complaint with the Civil Rights Division of the Attorney General’s Office.

https://www.mass.gov/how-to/file-a-civil-rights-complaint

The US Department of Justice (Discrimination or Complaint against a DOJ employee or DOJ Funded Organization)

The Civil Rights Division enforces federal laws that protect people from unlawful discrimination. These laws apply in many settings. These include work, school, housing, voting, stores and businesses, public spaces, public benefits, government services and more.

These laws protect people from discrimination based on many factors, including race/color, national origin, language, sex, disability, religion, immigration & citizenship status, family status, age, service member status, and genetic information.

You can also use this website to report human trafficking, law enforcement misconduct, and hate crimes. If you or someone else has experienced discrimination, contact us by visiting the Civil Rights Reporting Portal.

https://www.justice.gov/actioncenter/submit-complaint

The US Department of Justice

Office of Civil Rights: OCR investigates complaints from individuals or groups who believe that they have experienced discrimination from an agency that receives funding from the Justice Department. These include the Office of Justice Programs and its components as well as the Office of Community Oriented Policing Services and the Office on Violence Against Women. OCR can also investigate agencies that receive Justice Department funding from state and local government agencies.

https://www.ojp.gov/program/civil-rights/filing-civil-rights-complaint

To file a complaint of police misconduct, contact the Department of Justice (DOJ).

https://www.justice.gov/crt/addressing-police-misconduct-laws-enforced-department-justice

To file a civil rights complaint against law enforcement (not just police) contact the FBI.

https://www.usccr.gov/pubs/uncsam/complain/lawenf.htm