image of barnstable county courthouse

Information Regarding Unemployment Insurance During the Coronavirus Outbreak

For Immediate Release  
Media Contact: 
Sonja Sheasley, Communications Manager

Unemployment Insurance During the Coronavirus Outbreak

Barnstable, Massachusetts, March 20, 2020 – The Barnstable County Department of Human Services, in service to the Barnstable County Incident Command COVID-19 response, wishes to bring to the public’s attention the following information for workers who are out of work or losing hours due to COVID-19.

For Workers Out of Work or Losing Hours Due to COVID-19:

If someone is out of work or has had a reduction in hours for any reason related to COVID-19, they should apply for unemployment compensation (UC) (unless they are getting paid sick leave from their employer).

Claimants are eligible in any of these situations:

  • The business has shut down
  • Their hours have been reduced significantly
  • They have been told to stay home
  • They must stay out to care for a child or other family member

Apply through UI Online:

If people can’t use UI Online because of language, special needs, disability, etc., there is a form to set up a callback from the Massachusetts Department of Unemployment Assistance (DUA):

It is highly recommended that these contacts with the DUA be made online using the links provided.  Only as a last resort the public may call the DUA, as follows:

When calling the TeleClaim Center at (877) 626-6800, please follow the call schedule below:


If the last digit of your Social Security Number is: Assigned Day to Call TeleClaim is:
0,1 Monday
2,3 Tuesday
4,5,6 Wednesday
7,8,9 Thursday
Any last digit Friday